October 11, 2017 Last Updated 9:34 am

Blurb warns users not to upgrade to MacOS 10.13 High Sierra if working on BookSmart project

The book solutions company said that BookSmart, its older book publishing tool, is not working with the latest version of the macOS, recommends not upgrading their Mac until they have finished their project

The urge to instantly upgrade one’s Mac or iOS device runs pretty deep with Apple customers. It has been one of the advantages of being an Apple customer that their devices can be upgraded as soon as Apple releases a new version if macOS or iOS, while many Android device owners do not know when or if the manufacturer of their device will make the upgrade available.

Sadly, Apple is not the same company it once was, and its buggy software is driving many crazy. I constantly lose my internet connect on my iMac these days, and Bluetooth performance on my iPhone is often a nightmare. iOS 11, in particular, has been a buggy mess for me.

The latest version of the macOS, MacOS 10.13 High Sierra, is apparently causing some Blurb customers problems and so the company sent out a warning last night to users not to upgrade.

On September 25th, 2017, MacOS 10.13 High Sierra was released. Unfortunately, BookSmart will not run on that MacOS version. We are currently investigating potential fixes, but we do not have a timeline to resolve the issue.

If you plan on using BookSmart to create books or have already started a book in BookSmart, we highly recommend that you do not upgrade to MacOS 10.13 High Sierra at this time. Upgrading to High Sierra will result in BookSmart no longer being able to run, which means you will not be able to access or back-up any existing BookSmart files.

If you have not upgraded to High Sierra yet, we suggest finishing and uploading your current projects or importing your projects over to our newer book creation tool, BookWright, before upgrading to High Sierra. This FAQ can help you through the migration process from BookSmart to BookWright.

If you have already upgraded to High Sierra and are still using BookSmart, please contact Customer Support.

We apologize for the inconvenience this may cause BookSmart users, and will inform you if and when a fix can be made available.

Comments are closed.