September 13, 2017 Last Updated 11:07 am

Apple’s habit of making their customers adjust to their surprise updates is getting old

While most changes are easily adjusted to, and often turn out to be the right decision, Apple rarely leaves it up to the customer to decide what is best for them

It has been an interesting day in Mac and iPhone land today thanks to the iTunes update released late yesterday. See here for more details about that update.

In short, the 12.7 update eliminates the iOS App Store from iTunes, leaving it for devices owners to use the App Store apps found on their devices.

Two things always come out when there is a big change to software: 1/ many people don’t like change, at all; and 2/ those that think the change is great don’t see why anyone should disagree.

As my story pointed out rather clearly, most iPhone users currently update their apps over the air and often automatically, and many people don’t bother to back up their phones very often, and many of those that do make sure it is done automatically, over the air using iCloud.

But there are many reasons to do things that Apple, and many of those who think Apple always know what is best, differently.

One commenter complained about the change this way:

This is huge for me. I manage 6 iphones and 8 iPads (not to mention all the macs and watches). No, I don’t want my children’s iPads getting auto updates of everything I purchase. No, they cannot manage their devices themselves. Some apps are not appropriate for everyone at every time. The iPads are primarily used for schoolwork, so we heavily restrict what can be on each one. But if we go on a vacation or take a summer break, we might let them have a few frivolous apps temporarily. We are constantly changing them. They have to be managed from the Mac, or I simply will not do it anymore.

(I’d link to the Apple rumor website this came from, but seven years ago I was banned for mentioning an app that I had written about on TNM, they called it self-promotion and banned me. So… I banned them right back. Two can be foolishness and immature, right?)

His circumstances are not the norm, but neither are they an outlier. People’s situations are simply different.

Apple, unfortunately, always feels it knows best. Then scrambles to fix the situation when they discover they might be wrong. I wonder if this change will stick, or if Apple will arrange for a workaround.

It will prove easy, mainly because the iOS App Store really isn’t gone. First off, not everyone updates their iTunes software immediately, so their version still shows an app store. If you have multiple Macs or PCs you can do a complicated workaround to get those apps that used to be in your iTunes on one Mac or PC and send them over to the other Mac or PC and have iTunes there find them. Then don’t update iTunes on that computer, of course.

Many frustrated iOS owners are mad and getting madder at Apple because using iOS devices is getting more complicated. Buyers of the iPhone X, for instance, will find that many of the things they learned to do on their older iPhones no longer apply on the new one — the Home Button and swiping for the control center are good examples.

Some will argue that one simply needs to learn the new gestures, and while true, that completely misses the point… which is that Apple is in the habit now of changing things rather than offering more choices. They killed the App Store inside iTunes instead of offering a way to simply turn it off.

For me, I spent a wild day looking, then implementing, my own workaround. The iPhone was supposed to be, according to Steve Jobs, both easy and smart. It is still smart, and definitely getting smarter. Easy? Not anymore, not unless you are willing let Apple do the thinking for you. Guess what, that won’t happen for me, I’d rather change ecosystems.

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