Amazon expands Prime Now in Los Angeles to include delivery from local restaurants
When I lived in LA food delivery was limited to the local pizza shop. Now that I live in flyover country even the local Papa Johns won’t deliver to my neighborhood – though I have to admit that actually getting delivery from the local restaurants around here would not be much of a feature.
Amazon currently offers 1 to 2 hour delivery in Manhattan & Brooklyn, Baltimore, Atlanta, Miami, Dallas, Austin, Houston, Indianapolis, Chicago, Seattle, Portland, Los Angeles, Minneapolis, San Francisco, San Jose, San Antonio, Las Vegas, Sacramento, and Phoenix – but you need to check your zip code in the app to see if this actually applies to you. It certainly doesn’t for me (boo woo).
Too use the service you need to be an Amazon Prime member, of course. Then you need to download the app which can be found inside the Apple App Store, Google Play and on Amazon.com (no Windows store). You then add your zip code and see what comes up. Don’t be surprised to that Amazon isn’t delivering from restaurants in your area even though they are offering delivery of other goods.
Worse, I found that the iOS app wouldn’t let me log into my account, then put me into a recurring circle of responses that wouldn’t let me out. I had to force quit the program to get out.
Here is Amazon’s Prime Now announcement:
SEATTLE, Wash. – November 10, 2015— Amazon.com, Inc. today announced that Prime Now, the company’s one-hour delivery service, has expanded in Los Angeles to include delivery from local restaurants, including Umami Burger, Baby Blues BBQ, Wokcano, Hurry Curry of Tokyo, Feast from the East, John O’Groats Restaurant, and many more. Prime members in Los Angeles can now enjoy delivery from their favorite local restaurants, as well as delivery on tens of thousands of items from Amazon and local stores such as Sprouts Farmers Market, Bristol Farms, Sprinkles Cupcakes, Erewhon Organic Grocer and 99 Ranch Market.
Using the Prime Now mobile app, Prime members in Los Angeles can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch in real time as an Amazon delivery driver travels from the restaurant to their delivery address. Food is delivered in an hour or less.
“Los Angeles is known for great local restaurants with cuisines from around world,” said Gus Lopez, general manager, Amazon Restaurants. “We’re excited to offer Amazon Prime customers in Los Angeles a fast and convenient way to enjoy some of the city’s best restaurants without having to stand in line or brave the traffic.”
Starting today, restaurant delivery on Prime Now is available in select Los Angeles zip codes and will expand in the coming days. Prime members can download the Prime Now app or visit amazon.com/primenow to enter their zip code and see if Prime Now is available in their area. In zip codes where restaurant delivery is available, customers will see Restaurants on the home page.
“Restaurant delivery on Prime Now makes it possible to enjoy Umami Burger even if you don’t have time to swing by and pick it up yourself,” said Meghan Dwyer, Umami Burger. “With just a few taps of the phone and the Prime Now app, customers can order their favorite menu items, like our original Umami burger and truffle fries, and have it delivered right to their door in less than an hour.”
“Whether you’re craving our Smokin’ Wings, Baby Back Ribs or Brisket, you can now place an order directly through the Prime Now app and have our unique, made-from-scratch experience delivered in less than an hour,” said Liz Gulash, Baby Blues BBQ. “We are excited to offer new and existing customers yet another convenient way to enjoy Baby Blues BBQ.”
Restaurant delivery on Prime Now offers customers transparent pricing—there are no menu markups or hidden service fees, and delivery on all orders is free for a limited time. Customers pay using the information already stored in their Amazon account and orders are backed by Amazon’s award-winning customer service.